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Susan Fielder

Birthday Program

Nurture The birthday program helps to nurture the relationship that your business shares with its employess, whether your are an office of 10 or 10,000. Celebrate The birthday program is also a great way to celebrate your producers and everything that they do for AMS More than holidays like Christmas, Easter, or Thanksgiving which may […]

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Susan Fielder

Critical Customer Contact (CCC)

According to John R. Graham, when all other things are equal, customers will tend to go and stay where they feel the least neglected and most cared for. When customers leave us for greener pastures, while they will usually give price as the reason, the real reason is perceived neglect.

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